Agility
We move quickly and thoughtfully to respond to your changing needs, bringing the right people and ideas to each challenge.
Who we are
Technology that supports your people.
We are a Zambian technology solutions company with a primary focus on ICT support services.
From everyday support to connected networks and cloud tools, we help organizations make practical technology decisions and keep their teams working.
People-focused support Authorized solutions
Our commitmentAgility. Reliability. Security.
2018Year incorporated
6,000+Hours of ICT support
Business & educationGoogle Workspace solutions
Our Values
Agility, Reliability, and Security for modern ICT.
Three principles that guide how we support people, protect information and deliver useful technology.
Reliability
We deliver consistent support and clear communication so that your organization can depend on its technology.
Security
We value the confidentiality, integrity and availability of the systems and information entrusted to us.
Happy Clients
Projects
Hours Of Support
Hard Workers
Features
We take pride in our stellar features
From websites and applications to daily support, we connect the systems your team needs to thrive.
Web Development
Responsive websites shaped around your organization and its audience.
App Development
Useful digital tools for your workflows and customers.
Point of Sale Solutions
Practical systems for day-to-day transactions.
Support Services
Friendly help for the people and technology that keep you running.
Google Workspace
Connected collaboration and administration for your team.
LAN & WAN
Networks designed and implemented to connect your locations.
Google Workspace
Our Google Workspace Offering
Explore Workspace options for businesses and education, with guidance on setup and administration.
Google Workspace for Business Plus
Do your best work, all in one business suite.
Google Workspace Business Standard
Everything you need to work together in one place.
Google Workspace Enterprise Plus
Tools and controls to support collaboration across complex teams.
Google Workspace Enterprise Standard
Enterprise collaboration with flexible administration.
Google Workspace for Education
Support teaching, learning and school administration.
Google Workspace for Business Starter
Core collaboration tools for growing businesses.
Our services
Practical technology. Professional support.
From everyday ICT support to cloud tools, networks and digital solutions, explore how we can support your organization.
Strategy & guidance
ICT Consultancy
Practical advice on ICT design, structure and efficiency, shaped around your organization and its projects.
- ICT planning
- Systems advice
Managed services
ICT Support
Remote and onsite support for your hardware, software, networks and cloud systems, with training for your team.
- Remote & onsite support
- Cybersecurity awareness
Cloud collaboration
Google Workspace
Business and education collaboration tools, supported by our participation in the Google Partner program.
- Business & education
- Setup & administration
Digital experiences
Web & App Development
Websites, hosting and applications that help organizations present their work and meet practical business needs.
- Websites & hosting
- Application development
Connected infrastructure
LAN & WAN Solutions
Network design and implementation for wired and wireless environments, with practical technical guidance.
- Wired & wireless networks
- Design & implementation
Business operations
VoIP & POS
Communication and point of sale solutions tailored to the way your organization connects and operates.
- Business communications
- Point of sale solutions
Support plans
Our Support Service Plans
Choose a support approach that fits your team. We’ll confirm the right scope and provide a tailored proposal after learning about your environment.
Flexible support
Quarterly
Core assistance for your everyday ICT needs.
- Managed support services
- Software updates
- General network troubleshooting
Annual coverage
Basic Annual
Proactive attention for your network and connectivity.
- ISP handling
- LAN monitoring
- Firewall configuration
- WLAN administration
Growing teams
Business
Remote support with planned onsite assistance.
- All remote support services
- 20 onsite support visits
- ISP and vendor handling
- Custom development
- LAN and WLAN management
Full service
Ultimate
Dedicated support for complex operations.
- Dedicated onsite support
- 24/7 online and onsite support
- ISP and vendor handling
- Fully outsourced ICT service
- Cybersecurity awareness
- Periodic ICT audits
Plan coverage and availability are confirmed in your written proposal. No prices are displayed because these services are tailored to each organization.
Frequently asked questions
Clear answers. A confident next step.
8 questions
We provide managed, outsourced, remote and onsite ICT support for wired and wireless networks, hardware, software and cloud services. Our work also includes training and cybersecurity education. The support scope is agreed around your organization’s needs.
Yes. Our company profile describes both remote and onsite ICT support. We can discuss outsourced support or assistance alongside your existing team, with the coverage and arrangements confirmed in your proposal.
Yes. We supply equipment and software authorized for the region, with after-sale support. Our partner relationships include Dell, Ruckus Wireless, Cisco, Cisco Meraki, Acer, Fortinet, Jabra and Kaspersky.
Yes. We participate in the Google Partner program with a focus on Google Workspace for Business and Education. Contact us to discuss cloud tools, setup and administration for your organization.
Yes. Our services include web hosting, web development and app development, alongside VoIP and point of sale solutions. Our portfolio shows selected websites we have created for organizations.
Start by sharing your team size, locations, existing systems and main priorities. We’ll discuss the scope that fits your needs and provide a tailored proposal. Plan coverage and pricing are confirmed in writing.
Our registered office is at 401A/C/15E, Makeni, Lusaka. Cyber Concepts Limited was incorporated on 18 December 2018 and is authorized to provide ICT services across Zambia.
Email info@cyber-concepts.com, call +260 957 488 018, or use the WhatsApp option below at +260 770 875 034. Our published office hours are Monday to Friday, 08:00–18:00.
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Portfolio
Websites we've brought to life
Explore selected websites created for organizations. Select a project to visit its site.
0Websites showcased
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Our clients
Trusted across organizations and sectors
Selected organizations and projects we have supported through ICT services and technology solutions.
Development project
USAID Alternative to Charcoal Project
Completed project
USAID Water, Sanitation and Hygiene Finance Project
Completed project
USAID Integrated Land and Resource Governance Program
Legal services
Kaumbu Mwondela Legal Practitioners
Higher education
University of Lusaka
Education
International School of Lusaka
Education
British International Primary School
Legal services
Lungwebungu Legal Practitioners
Education
Nkhwazi Primary School
Technology partnerships
Strong relationships. Authorized solutions.
Equipment, software and cloud solutions supported by established technology partners.
DellRuckus WirelessCiscoCisco MerakiAcerFortinetJabraKasperskyGoogle WorkspaceWestcon-Comstor
Project highlights
Experience that makes a difference
25-unit wireless solution
Delivered a Ruckus Wireless solution comprising 25 units to the International School of Lusaka.
86-inch interactive displays
Implemented Clevertouch interactive displays at the International School of Lusaka.
Planning a Starlink transition
Provided consultancy for the International School of Lusaka’s planned transition from an existing ISP to Starlink satellite service.
Contact
Contact Us
Address
401A/C/15E,
Makeni, Lusaka.
Call Us
Open Hours
Monday - Friday
08:00AM - 6:00PM
+260 770 875 034
Chat with our team